Technical trainer required with SQL / RDBMS skills, combined with technical course creation and delivery is required by a world-leading London-based scientific software company whose highly technical SaaS product is used by the majority of the top 20 pharmaceutical and life sciences companies in scientific labs to aid rapid drug discovery for new drugs and vaccines.
The role will be hybrid based in the London Bridge Office circa two days per week and will occasionally involve travelling to train customers.
This is a new role within the company so it will offer the scope to participant in developing the future training strategy and delivery within a fast-growing company.
Key requirements for the Technical Trainer – SaaS SQL would include
Technical training experience, including creating courses and conducting classroom training for complex technical SaaS or COTS software products
Be degree-level educated in a scientific or numerate discipline
Technical experience in relational database systems and writing SQL (ideally Oracle / PL/SQL or SQL Server, SQLite, PostgreSQL etc)
Experience in training technical audiences would such as developers and implementation consultants would be desirable
Have experience using LMS packages/e-learning / Learning Management Systems
Previous experience with scientific systems in the areas such as LIMS, Lab Automation, Sample Management, Compound Management or Lab automation would be an advantage
Have experience creating and managing online training materials and courses
Have a methodical work approach, strong prioritization skills and an excellent work ethic
Have excellent internal and external verbal and written communication skills, and oral presentation skills
Be a self-starter
Be proficient with Microsoft Windows and Office
Be willing to travel for work
Be the holder of a passport to enable international travel
The technical trainer role responsibilities will include
Helping shape the ongoing strategy and mission of the training program.
Develop and maintain technical training content, exercises, presentations, and accompanying materials – over time, become the owner of all of the Professional Services training materials and courses
Become a subject matter expert in the SaaS scientific software product, and gain a detailed understanding of how it integrates with third-party machines in the lab
Create and deliver instructor-led classroom training and online training to end-user customers on a regular schedule. This may be standard or bespoke training
Create and deliver instructor-led classroom training and online training to internal technical team members on a regular schedule
Must be able to concisely convey technical content to a broad range of user profiles
Manage e-learning courses from facilitation to evaluation of exercises and web-based tutorials
Work with key vendors and internal stakeholders to ensure accurate, effective training content. Create pre-recorded standard training materials
Work with the Professional Services management team to design and roll out a training programme and the prioritised needs
Supports the investigation into whether an online LMS is appropriate for Titian and our customers –and if so, supports the selection, implementation and management of that system
Fully complies with Titian’s standards and procedures
This is a great opportunity to flex your training and SQL skills and to join a fast growing company with a tech for good product that aid rapid drug discovery / Vaccine development.
Opus Resourcing acts as an employment agency in respect of permanent employment.