Solutions Engineer with a technical sales engineering / pre-sales background is required by a fast-growing scale-up Enterprise B2B SaaS company that’s transforming IT Service Management (ITSM) through AI.
Remote role – Based in the Phoenix / Scottsdale, Arizona area – Comp 110k-140k Base + OTE to $200k
Must be eligible to work in the US and live in the Phoenix area.
🎯 What We’re Looking For
- At least 3–5 years in a customer-facing technical role (Solutions Engineer, Sales Engineer, or similar)
- Experience of pre-sales, POC, POV etc
- Strong experience with B2B SaaS platforms and cloud technologies, ideally from a scale-up
- Background in ITSM, Enterprise Software, or AI-driven solutions a plus
- Excellent communication, presentation, and storytelling skills
- Confident engaging with both C-level executives and technical teams
- Strong analytical thinking and problem-solving ability
🔧 Desirable Technical Skills
- SaaS Architecture & Integrations (REST APIs, Webhooks, SSO)
- Cloud Platforms: AWS, Azure, or Google Cloud
- ITSM Tools: ServiceNow, Jira Service Management, Freshservice, etc.
- Scripting or automation (Python, PowerShell, or JavaScript)
- Familiarity with AI / LLM-based platforms or ChatOps
- Knowledge of ITIL frameworks and Enterprise SaaS ecosystems
💡 What You’ll Do
- Partner with Account Executives to support and grow high-value commercial accounts
- Deliver product demos and proofs-of-concept (POCs) that solve real customer challenges
- Translate business goals into technical solutions that drive measurable outcomes
- Provide advanced technical guidance, troubleshooting, and solution design
- Act as the technical advocate for customers, influencing future product enhancements
- Engage confidently with stakeholders — from engineers to executives
- Travel up to 25% for on-site customer collaboration and presentations
If you love solving complex problems, influencing product direction, and bringing cutting-edge SaaS and AI solutions to life, this is an opportunity to make a real impact.
💬 Interested? Let’s connect and talk about how this role aligns with your experience.
Opus Resourcing acts as an employment agency with respect to permanent employment.
