Business Analyst - Insurance or Financial Services

Location London
Discipline: Product
Job type: Permanent
Salary: £50000 - £65000 per annum, Benefits: + Generous Benefits
Contact name: James Shenton

Contact email:
Job ref: BH-149-22
Published: about 1 year ago
Startdate: 2022-09-12 00:00:00
Business Analyst required, with strong Business Analysis skills from an Insurance of financial services / FCA regulated background with strong experience as an agile-centric Business Analyst translating business requirements, running workshops, translating artefacts such as user stories, wireframes, data flows, process maps work to work on the digital transformation of internal systems and customer-centric systems for world-leading Lloyds of London Broker who is going through a large scale digital transformation and operating model change to drive process and technology efficiency.

As a Business Analyst, you will have skills in the majority of

  • Good understanding of the software development lifecycle / SDLC, and familiarity with Agile delivery / Agile ceremonies
  • Analyse business requirements and translate them into artefacts such as; user stories, wireframes, data flows, process maps, business requirements documents, presentations, and options papers.
  • Experience in requirements capture/workshops and managing senior-level stakeholders
  • Business Analysis experience in Insurance or ideally financial services, actuarial systems, or FCA-approved business such as actuarial or asset management etc
  • Experience with the full project life cycle, from initiation into business as usual.
  • Excellent knowledge of Excel, Powerpoint, LucidChart and Visio or other process mapping software
  • Experience in conducting/facilitating acceptance tests for solutions with the user community, including the development of UAT test scenario and test scripts.
  • Experience in working with external parties and suppliers.
  • Experience with Azure DevOps for user story creation, sprint planning is desirable
  • Gherkin syntax.
  • Ideally knowledge of the Insurance Sector, both in terms of business processes and systems such as risk management, claims management, Front & Back office etc
  • Lloyds Market Insurance experience of the essentials Exams would be desirable.
  • BCS Business Analysis Certification and/or Business Analysis Diploma
Key responsibilities as a Business Analyst would include

  • To take ownership of artefacts/user stories with the agile delivery team
  • Conduct and lead workshops with the business to elicit and document business requirements and priorities.
  • Analyse business requirements and translate them into high-quality artefacts such as; user stories, wireframes, data flows, process maps, business requirements documents, presentations, and options papers.
  • Use design thinking, or similar approaches to:-
    o Define needs, designs, problems and insights.
    o Ideate by challenging common assumptions and Prototypes to test and validate solutions
  • Analyse and document “as is” business processes, identify processes to be changed and model the optimized “to be” future stated business processes.
  • Complete data analysis when required (e.g. impact analysis, data quality analysis, data migration, data reconciliation).
  • Develop, deliver and evaluate process and technology training and supplemental materials
  • Communicate progress, issues and risks to stakeholders.
  • Prepare and deliver presentations.
  • Report and communicate fluently on all aspects of work and communicate effectively with all levels of management and in public forums.
  • Provide business with effective support and advice in relation to technology.
  • Develop close business/stakeholder working relationships.
  • Liaison between the business, IT department and external parties.
This is an outstanding chance to flex your Business Analyst skills and progress your career working for a business with ambitious plans for digital innovation, and will offer the chance to work at up to C Suite level.